Simple wins over powerful for a small team
Given the choice between a tool packed with advanced capability and a simpler one that covers the basics well, I pick the simple one almost every time while my team is small. Power you never use is not an advantage, it is just extra weight your team carries around.
This matters because a small team does not have spare hours to master a complicated tool's every corner. Time spent learning advanced settings you barely need is time not spent serving customers or building the business. A simple tool that everyone picks up in a single sitting frees up that time immediately, and it rarely holds you back at your current size.
There will come a point where you genuinely need more power, and that is the right time to upgrade, not before. Buying capability ahead of the need just means paying for complexity you cannot use yet.
Try this today: look at one tool your team finds intimidating and ask whether a simpler version, even a stripped down free option, would cover what you actually need right now. If it would, make the switch.