Match the tool to the size of your team
A lot of software is built with a large company in mind, full of settings, roles, and layers that a small team will never touch. Picking that kind of tool when you are a handful of people usually means paying more and getting confused less often, not more.
This matters because complexity is not free. Every extra setting is something to learn, every extra role a permission to manage, and every unused feature is clutter between your team and the actual task. A tool built for a business your size feels simpler to set up and faster to get everyone using well. I check this before recommending any tool now — I open the settings menu and count how many I'd never touch, and a long list tells me a small team will drown in it.
As you grow, your needs change. The goal isn't the smallest tool forever, it's the one that fits today without extra features meant for a business three times your size.
Try this today: look at one tool your team finds confusing and count how many settings you have never opened. If it's most of them, consider a simpler option built for your size.