dreythomas
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Every automation needs one named owner

An automation without an owner is an automation nobody will fix. Pick one person, by name, who is responsible for checking it, understanding it, and being the first call when it breaks.

This matters because "the team" is not an owner — it is a way for a problem to sit unfixed while everyone assumes someone else is watching it. I have seen automations run for months after the person who built them left, quietly making mistakes that nobody caught because ownership was never assigned in the first place. A named owner changes that. They know the tool, they know what normal looks like, and they know who to escalate to.

Write the owner's name somewhere visible — a note attached to the automation itself, not just in someone's head.

Try this today: list your automations and write one name next to each. If a spot is blank, that is the automation most likely to break unnoticed.

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